EAP

Where to call to report suspected cases of Elder Abuse

* Non-emergency services for Alameda or Contra Costa Counties
* Non-emergency services for both counties
* Emergency
* Additional Services

Non-Emergency Services
Alameda County
Contra Costa County
Senior Information & Assistance
For any questions or concerns about an older adult or local resources for seniors.
510-567-8045 or
1-800-510-2020
925-335-8720 or
1-800-510-2020
Adult Protective Services
To report suspected abuse of an elder or a dependent adult.
510-567-6894

1-877-839-4347 (West County)
925-646-2854 (East & Central)
Ombudsman Services
To report suspected abuse of a person living in a residential care facility.
510-638-6878
925-685-2070
Court Investigators Office
If a conservatorship exists
510-272-6010
925-646-2215
District Attorney, Elder Abuse Unit 510-569-9281 925-646-4770
Senior Legal Services
Free legal help for people 60+ including
elder abuse and consumer complaints
510-832-3040 510-374-3712
Health Insurance Counseling and Advocacy
Health insurance and long term care insurance
counseling for seniors.
510-839-0393 925-335-8720 or
1-800-510-2020
Emergency Services
For local police or sheriff's department,
check local telephone book.
911
911

Non-Emergency Services for both counties
Consumer's Union 1-415-431-6747
ECHO Housing
Reverse mortgage or home equity conversion counseling
925-679-8023 or
510-271-7931
Elder Angels
Clearing house for victims of financial elder abuse
415-284-1160
Elder Abuse Prevention: A Consortium Serving Alameda & Contra Costa Counties 510-233-3427
510-834-4401
925-692-5880
Consumer Complaint Mediation
Mediates disputes about refunds, deposits, repairs, service
warrenties, service contracts, and more
1-800-952-5210
Remove name from junk mail lists Mail Preference Service
Direct Marketing Association
P.O. Box 9008
Farmingdale, NY 11735

Emergency Services
An emergency situation is one in which life or health are threatened or in danger, or a financial situation exists such that immediate action is needed to divert danger (for example, a bank account about to be raided). If you are aware of a case that you believe warrents immediate action, call one of the following agencies to report the case. (To best view the following tables, make your browser as wide as possible.)

Alameda County
Area Code 510
Contra Costa County
Area Code 925
Police Protection-Dangerous,
life threatening situtaions, or
enforcement of restraining orders
911 911
On-site Medical Help 911 911
Transport to Medical Facility 911 911
Adult Protective Services 510-567-6894 1-877-839-4347 or
925-646-2854
Suicide Prevention Oakland/Berkeley: 510-849-2212
Hayward/San Leandro: 510-889-1233
Fremont/Neward/Union City: 510-749-5211
Livermore/Pleasanton/Dublin: 925-449-5566
1-800-833-2900
Psychiatric Evaluation Highland Hospital: 437-4163

John George Psychiatric Pavillion: Crisis Unit: 510-481-4141
Alameda County Crisis Response Team 510-268-7836
Berkeley Mobile Crisis Team 510-644-8566
Berkeley Mental Health Services: 510-644-8712

County Health Services: Geriatric Services
Central County: 925-370-5460
West County: 510-374-3629
East County: 925-427-8775

Merithew Memorial Hospital: 925-370-5780

Legal Counsel Legal Assitance for Seniors: 510-832-3040
Senior Legal Services: 510-374-3712

Services that may be needed by an older adult
Core Services Home Support and Housing Medical and Personal Care
Intake and assessment
Case planning
Counseling
Case review
Resolution
Case management
Foster care
Alternative housing
Homemakers and chore workers
Home repair
Board and care
Respite
Health care
Health screening
Home health care
Drug information/Mental health
Dental care
Adult day health care
Health education
Skilled nursing facility
Health maintenance organizations
Health insurance counseling
Emergency Legal and Financial Social Support
Temporary financial support
Emergency shelter
Emergency caretaker
Crisis intervention
Lifeline programs
Daily money management
Conservatorship
Cilvil commitment
Legal services and representation
Law enforcement
Financial benefits
(SSI, Social Security, VA Benefits)
Information and referral
Crime prevention
Telephone reassurance
Recreation/socialization
Friendly visitor
Support groups
Transportation
Religious organizations
Nutrition

For information about agencies that provide the services listed above, contact the Information and Assistance Service of the local Area Agency on Aging.

Alameda Country Contra Costa County
1-800-510-2020 or 510-567-8045 1-800-510-2020 or 925-335-8720


Elder
Abuse
Prevention
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This page was last modified Wednesday, 07-Jan-2004 15:24:47 PST