| Senior Information & Assistance For any questions or concerns about an older adult or local resources for seniors. | 510-567-8045 or 1-800-510-2020 | 925-335-8720 or 1-800-510-2020 | |||||||||||||||
| Adult Protective Services To report suspected abuse of an elder or a dependent adult. |
1-877-839-4347 (West County) 925-646-2854 (East & Central) |
||||||||||||||||
| Ombudsman Services To report suspected abuse of a person living in a residential care facility. | | Court Investigators Office |
If a conservatorship exists District Attorney, Elder Abuse Unit
| 510-569-9281
| 925-646-4770
| Senior Legal Services | Free legal help for people 60+ including elder abuse and consumer complaints 510-832-3040
| 510-374-3712
| Health Insurance Counseling and Advocacy | Health insurance and long term care insurance counseling for seniors. 510-839-0393
| 925-335-8720 or | 1-800-510-2020 Emergency Services |
For local police or sheriff's department, check local telephone book. |
Non-Emergency Services for both counties
| Consumer's Union | 1-415-431-6747 | |
| ECHO Housing Reverse mortgage or home equity conversion counseling | 925-679-8023 or 510-271-7931 | |
| Elder Angels Clearing house for victims of financial elder abuse | 415-284-1160 | |
| Elder Abuse Prevention: A Consortium Serving Alameda & Contra Costa Counties | 510-233-3427 510-834-4401 | 925-692-5880 |
| Consumer Complaint Mediation Mediates disputes about refunds, deposits, repairs, service warrenties, service contracts, and more | 1-800-952-5210 | |
| Remove name from junk mail lists | Mail Preference Service Direct Marketing Association P.O. Box 9008 Farmingdale, NY 11735 |
Emergency Services
An emergency situation is one in which life or health are threatened or
in danger, or a financial situation exists such that immediate action is
needed to divert danger (for example, a bank account about to be raided).
If you are aware of a case that you believe warrents immediate action,
call one of the following agencies to report the case. (To best
view the following tables, make your browser as wide as possible.)
| Alameda County Area Code 510 |
Contra Costa County Area Code 925 |
|
| Police Protection-Dangerous, life threatening situtaions, or enforcement of restraining orders |
911 | 911 |
| On-site Medical Help | 911 | 911 |
| Transport to Medical Facility | 911 | 911 |
| Adult Protective Services | 510-567-6894 | 1-877-839-4347 or 925-646-2854 |
| Suicide Prevention | Oakland/Berkeley: 510-849-2212 Hayward/San Leandro: 510-889-1233 Fremont/Neward/Union City: 510-749-5211 Livermore/Pleasanton/Dublin: 925-449-5566 |
1-800-833-2900 |
| Psychiatric Evaluation | Highland Hospital: 437-4163
John George Psychiatric Pavillion: Crisis Unit: 510-481-4141 |
County Health Services:
Geriatric Services Central County: 925-370-5460 West County: 510-374-3629 East County: 925-427-8775 Merithew Memorial Hospital: 925-370-5780 |
| Legal Counsel | Legal Assitance for Seniors: 510-832-3040 | Senior Legal Services: 510-374-3712 |
Services that may be needed by an older adult
| Core Services | Home Support and Housing | Medical and Personal Care |
| Intake and assessment Case planning Counseling Case review Resolution Case management |
Foster care Alternative housing Homemakers and chore workers Home repair Board and care Respite |
Health care Health screening Home health care Drug information/Mental health Dental care Adult day health care Health education Skilled nursing facility Health maintenance organizations Health insurance counseling |
| Emergency | Legal and Financial | Social Support |
| Temporary financial support Emergency shelter Emergency caretaker Crisis intervention Lifeline programs |
Daily money management Conservatorship Cilvil commitment Legal services and representation Law enforcement Financial benefits (SSI, Social Security, VA Benefits) |
Information and referral Crime prevention Telephone reassurance Recreation/socialization Friendly visitor Support groups Transportation Religious organizations Nutrition |
For information about agencies that provide the services listed above, contact the Information and Assistance Service of the local Area Agency on Aging.
| Alameda Country | Contra Costa County |
| 1-800-510-2020 or 510-567-8045 | 1-800-510-2020 or 925-335-8720 |
|
Elder Abuse Prevention | [an error occurred while processing this directive] |
This page was last modified Wednesday, 07-Jan-2004 15:24:47 PST